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试题12从供选择的答案中,选出应填入下面叙述中的_?_内的最确切的解答,把相应编号写在答卷的对应栏内。Asthenameimplies,CTI(Computer-Telephone-Integration)isthefusingoftelephoneoperationswiththoseperformedbyacomputer.CTIhasactuallybeenaroundforagoodtwodecades.Untilrecently,itrequiredusersto_A_agooddealofknowledgeabouttelephoneinterconnectprocessesaswellasnetworkinganddatabaseprogrammingto_B_eventhemostrudimentarytasks.Thesetwoskillsetsarerarelypossessedbythesameindividual.ButtodayCTIhasgoneclient/server.Microsoftcorp.Hasincludeditsclient-sideTelephonyAPI(TAPI)witheverycopyofwindows95.Thecompany’sservice-sideTAPIisnowavailableforWindowsNT.Therearemanytelephony_C_thatturntheinterconnectportionofaCTI_D_intostandarddataprogramming,andlow-cost,easy–to-createtelephonyisborn.Betteryet,manyofthese_C_areVisualBasicadd-ons.CTIisalsosubjecttoallthecostbenefitsofcheaper,PC-basedhardware.ThetwoportionsofCTIare_E_.A、B:①acquire②capture③modify④perform⑤possess⑥processC、D:①goodness②item③object④packages⑤proceeding⑥project⑦software⑧subject⑨toolkits⑩utilizationsE:①interconnectionandTelephonytoolkits②interconnectionandVisualBasicall-ones③interconnectionandprogramming④networkinganddatabaseprogramming[5分]